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Cancellation Policy

If, for any reason, you are unable to keep your appointment, please inform us via email or call us at least 24 hours prior to your appointment.  Clients who do not honor their scheduled appointments will be charged a cancellation fee as follows:
  • 24 hours or more notice: You will not be charged.
  • Less than 24 hours notice: Your credit card will be charged 50% of the cost of the booked treatment. 
  • For no-show with no notice: Your credit card will be charged 100% of the cost of the booked treatment.

The same rules apply to gift-card customers who cancel late or do not show up for their appointment at the scheduled time.  Your gift card value will be reduced for late notice or voided in the event of a no-show.

 

Arrival Time

We sugggest that you arrive at least 10 minutes before your scheduled time. This will allow enough time to fill out a client intake form, use the restroom, and get ready for your treatment. 

 

Late Arrival 

Please be aware that late arrivals may not allow for the full treatment time so as not to inconvenience other clients who do arrive on time. Clients arriving late will still be responsible for payment for the full service, even if the treatment must be cut short.

 

* A 6.875% NJ sales tax is applicable to all massage and bodywork services.

** All sessions (series) have to be prepaid and have a one year expiration date.